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Department
Safeguarding and Welfare
Teaching, Learning and Assessment

Work from beautiful Buttercups House for a market leading pharmacy services training provider as a Safeguarding and Welfare Team Administrator.

At Buttercups Training, we are expanding our Safeguarding and Welfare Team. This is a rare opportunity to join a growing SME that is achieving great things whilst supporting a healthy work-life balance.

We aim to make it easy for pharmacies across all healthcare sectors to access mandatory training to support the development of their employees. We do this by providing engaging e-learning packages via our b-Hive platform to ensure that their learning experience is efficient and fun, whilst providing the tools required for a long and successful career in pharmacy.

We are the number 1 provider in our sector, GPhC accredited for our pharmacy programmes, listed as a main provider on the register of apprenticeship training providers, Matrix accredited, and immensely proud of our recent Ofsted grading.

We are looking for talented people to help us make those companies even more successful. You will organise and administer welfare and progression visits, conduct routine welfare calls for all learners, process new enrolment forms, deal with telephone and email enquiries, support administration of the Safeguarding and Welfare Department, use modern and effective marketing and communication methods, produce, monitor, and maintain reports ensuring compliance standards as outlined in the Safeguarding Operating Standard.

If you are passionate about productivity, efficiency and time management and would like to work for a fast-growing accredited training provider, then read on…

What is involved in this position?

As Safeguarding and Welfare Team Administrator, you must be able to demonstrate company values, have a proven track record of providing support in a similar role and a high standard of Maths and English. Demonstrate a working understanding of inclusion, equality, and anti-discrimination, safeguarding and best practice. Experience of managing website content, e-newsletters, and other forms of modern communication, having knowledge of Ofsted and ESFA requirements.

Applicants must have excellent overall IT skills and be proficient in using Microsoft Office Suite and Microsoft Excel. A high level of accuracy, keen attention to detail and the ability to spot errors will be key attributes in the successful applicant. Excellent verbal and written communication skills will also be essential to the role. You will have the ability to manage a constant workload with conflicting demands and able to work effectively as a member of a team and alone.

You will be required to attend annual training to ensure that your knowledge and qualifications are in line with industry standards.

Knowledge of the Pharmacy, Education and Training Sector is not required as full training will be provided as part of the induction process, but applicants are advised that a positive, can-do attitude is an essential part of organisational culture at Buttercups Training.

Is this role right for you?

If you answer ‘Yes’ to all the below, this role is perfect for you!

  • Are you experienced in promoting awareness and maintaining understanding of Safeguarding, Prevent and British Values?
  • Would you like to work in a fast-growing, market-leading, training provider?
  • Are you interested in working for an innovate organisation?
  • Do you find it easy to communicate in verbal and written English, in a clear and friendly way?
  • Do you like talking to people on the phone?
  • Do you believe attention to detail is important?
  • Do you consider yourself passionate and driven, both about work, and about life outside of work?
  • Do you love ‘going the extra mile’ to deliver outstanding customer service?
  • Are you looking to work full-time (37 hours per week), between our operating hours of 8.30am and 6pm, Monday to Friday?

Salary expectations

You can expect competitive remuneration depending on skills and experience.