Confidential Support and Advice for all Issues

SUPPORTLINE

SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. It is available individuals of any age across the country.

THE MIX

A huge resource for the under 25’s covering bereavement, exam stress, emotional abuse, mental health to homelessness. A confidential service with a 24 hour helpline.

PHARMACIST SUPPORT

Pharmacist Support is an independent charity working for pharmacists and their families, former pharmacists and pharmacy students to provide help and support in times of need.


Bullying

There is no legal definition of bullying. But it is commonly defined as recurrent behaviour which is intended to hurt someone either emotionally or physically, and is frequently targeted at certain people due to their race, religion, gender or sexual orientation or any other characteristic such as appearance or disability. Bullying has numerous different forms such as but not limited to;

  • Physical Assault
  • Cyberbullying – Bullying via mobile, online which can include but not exhaustive (email, social networks and instant messenger)
  • Making threats
  • Name calling
  • Teasing

BULLYING UK

A comprehensive resource covering all aspects of bullying - at work, school, online, in the family, homophobic bullying and sexual bullying.

SAFER INTERNET

Provides support and advice to young people, professionals and individuals seeking to report online abuses.


Child sexual exploitation

Child sexual exploitation (CSE) is a form of sexual abuse. Children in abusive circumstances and relationships receive things such as gifts, money or affection as a consequence of performing sexual activities or others performing sexual activities on them. Children or young people may be deceived into believing they're in an affectionate, consensual relationship. There is a possibility that they are invited to parties and given drugs and alcohol. It is also very common that they may be groomed and exploited online. Some children and young people are trafficked into or within the UK for the purpose of sexual exploitation. Sexual exploitation can also happen to young people in gangs.

STOP IT NOW!

Stop it Now! is at the forefront of activity to prevent child sexual abuse. Their site offers campaigning and awareness-raising, as well as confidential advice and support to individuals of all ages.


Discriminatory Abuse

Discriminatory abuse can occur when someone targets another and proceeds to treat that person(s) unfairly due to something being different about that individual(s). This can encompass unfair or less favourable treatment due to a person's race, gender, age, disability, religion, sexuality, appearance or cultural background. Some of the above forms of abuse are related to by the following terms;

  • Homophobia - based on a person’s sexual orientation
  • Racist - because of a person’s skin colour
  • Religious Discrimination - due to a person’s beliefs or faith.
  • Sizeist - referring to a person’s body size
  • Sexism – Discrimination focusing on a person being of the opposite sex

Bullying can be a one-off, it can be sporadic or it can even go on for a very long time, in addition to this bullying can happen to anyone


Domestic Violence

Domestic Violence is deemed as “any incident of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been intimate partners or family members regardless of gender or sexuality”. The abuse can include, but is not limited to:

  • Psychological
  • Physical
  • Sexual
  • Financial
  • Emotional

Controlling behaviour; is a range of acts designed to make a person subordinate and/or dependent by isolating them from sources of support, exploring their resources and capacities for personal gain, depriving them of the means needed for independence, resistance and escape and regulating their everyday behaviour.

Coercive behaviour; is an act or pattern of acts of assaults, threats, humiliation and intimidation or other abuse that is used to harm, punish or frighten their victim

REFUGE & WOMENS AID

The National Domestic Violence helpline, a 24-hour confidential domestic abuse service run by Refuge and Women’s Aid.

MEN'S ADVICE LINE

Anyone can suffer domestic violence, and the Men’s Advice Line supports male domestic abuse.

HALO

Support for victims - advice for agencies. Halo work with our partner organisations, public bodies and other services to enable the best possible protection and safety from harm for victims of any age or gender. Our first priority is to keep you safe from perpetrators of honour based violence, forced marriage and FGM. We also have experience in helping people who are victims of trafficking, sham marriages and domestic violence


E-Safety

E-safety, this is also known as ‘internet safety’, ‘online safety’ or ‘web safety’. E-safety is often defined as the safe and responsible use of technology. This includes the use of the internet and also other means of communication using electronic media, for example, text messages, gaming devices, email and much more. E-safety is as much about behaviour as it is electronic security. E-safety in this perspective is categorised into three areas of risk:

  • Content: being exposed to illegal, inappropriate or harmful material
  • Contact: being subjected to harmful online interaction with other users
  • Conduct: personal online behaviour that increases the likelihood of, or causes, harm

SAFER INTERNET

Provides support and advice to young people, professionals and individuals seeking to report online abuses.


Extremism

Extremism is the vocal or active opposition to our fundamental values, including democracy, the rule of law, individual liberty, and respect and tolerance for different faiths and beliefs. We also regard calls for the death of members of our armed forces as extremist.
(Source: Counter Extremism Strategy, October 2015)

GOV.UK

LET'S TALK ABOUT IT

Let’s Talk About It is an initiative designed to provide practical help and guidance to the public in order to stop people becoming terrorists or supporting terrorism.


Female Genital Mutilation

Female genital mutilation (FGM) is a procedure where the female genitals are intentionally cut, injured or changed, but where there is no medical purpose for this to be done. It is also recognised as "female circumcision" or "cutting". FGM is typically carried out on young girls between infancy and the age of 15, most commonly before puberty starts. It is illegal in the UK and is child abuse.

THE NHS

Female Genital Mutilation (FGM) is illegal in England and Wales under the FGM Act 2003. It is a form of child abuse and violence against women. FGM comprises all procedures involving partial or total removal of the external female genitalia for non-medical reasons.

NSPCC

The National Society for The Protection of Cruelty to Children advises supports and offers information on all aspects of child abuse and support, including FGM

  • WEBSITE: www.nspcc.org.uk
  • TELEPHONE FOR CHILDREN:0800 1111
  • TELEPHONE FOR CONCERNED ADULTS:0808 800 5000

HALO

Support for victims - advice for agencies. Halo work with our partner organisations, public bodies and other services to enable the best possible protection and safety from harm for victims of any age or gender. Our first priority is to keep you safe from perpetrators of honour based violence, forced marriage and FGM. We also have experience in helping people who are victims of trafficking, sham marriages and domestic violence


Financial or Material abuse

Financial or Material Abuse consists of but not limited to, fraud, theft, coercion and internet scamming in relation to a person’s financial matters or arrangements, including in connection with property, wills, financial transactions, inheritance or the misuse or misappropriation of property, benefits or possessions.
Possible indicators of this form of abuse may include;

  • Inability to pay bills
  • Lack of money, especially very soon after being paid
  • Inadequately explained withdrawals from accounts
  • Not in control of direct payments or personal budget
  • Exempt from financial decisions
  • Personal possessions going missing with inefficient explanation

Forced Marriage

You have the right to choose who you marry, when you marry or if you marry at all. Forced marriage is when you face physical pressure to marry (for example, threats, physical violence or sexual violence) or emotional and psychological pressure (eg if you’re made to feel like you are bringing dishonour on your family).

GOV.UK

Supportive information on forced marriage issues on the governmental website.

KARMA NIRVANA

Karma Nirvana is a well-established charity providing support to help prevent forced marriages and honour based abuse in the UK.

HALO

Support for victims - advice for agencies. Halo work with our partner organisations, public bodies and other services to enable the best possible protection and safety from harm for victims of any age or gender. Our first priority is to keep you safe from perpetrators of honour based violence, forced marriage and FGM. We also have experience in helping people who are victims of trafficking, sham marriages and domestic violence


Grooming

Grooming is when someone builds an emotional connection with a child to gain their trust for the purposes of sexual abuse, sexual exploitation or trafficking. Children and young people can be groomed online or face-to-face, by a stranger or by someone they know - for example a family member, friend or professional. Groomers may be male or female. They could be any age. Many children and young people don't understand that they have been groomed or that what has happened is abuse. Signs of grooming typically consist of;

  • secretive behaviour, including about what they are doing online
  • have older boyfriends or girlfriends
  • go to unusual places to meet friends
  • have new things such as clothes or mobile phones that they cannot or will not explain
  • Have access to drugs and alcohol.

Homelessness

Even with a roof over your head you can still be homeless, if you don't have any rights to stay where you live or your home is unsuitable due to severe overcrowding or other reasons. You might be entitled to help as a homeless person if you are temporarily staying with friends or family or staying in a hostel or night shelter. You may also be considered to be homeless if you:

  • live somewhere where you have no legal right to stay, such as if you are squatting
  • live in a home you can't afford to pay for without depriving yourself of basic essentials
  • are forced to live apart from your family - or someone you would normally live with - because your accommodation isn't suitable

REFUGE

Refuge help women and children who are victims of domestic violence. Refuge operate the 24-hour National Domestic Violence Helpline.

RUNAWAY HELPLINE

Runaway Helpline is here if you are thinking about running away, if you have already run away, or if you have been away and come back. You can also contact us if you are worried that someone else is going to run away or if they are being treated badly or abused.

SHELTER

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. We’re here so no one has to fight bad housing or homelessness on their own


Honour Based Violence

Honour Based Violence (HBV) is a term used to define violence committed within the context of the extended family which are inspired by an apparent need to reinstate standing within the community, which is assumed to have been lost via the conduct of the victim. The vast majority of victims of HBV are women or girls, however men may also be at risk. Women and girls may lose honour through expressions of independence, predominantly if this independence occurs within the area of sexuality. Men may be targeted either by the family of a woman who they are believed to have ‘dishonoured’, in which case both parties may be at risk, or by their own family if they are believed to be showing humiliation on their family / family name, for example being homosexual. Typical indicators for HBV include:

  • Refusing to divorce when ordered to do so by family members
  • Pushing for custody of children after divorce
  • Attempting to divorce
  • Reporting domestic violence
  • Spending time without the supervision of a family member
  • Pregnancy
  • Loss of virginity
  • Refusing an arranged marriage
  • Having a relationship outside the approved group

HALO

Support for victims - advice for agencies. Halo work with our partner organisations, public bodies and other services to enable the best possible protection and safety from harm for victims of any age or gender. Our first priority is to keep you safe from perpetrators of honour based violence, forced marriage and FGM. We also have experience in helping people who are victims of trafficking, sham marriages and domestic violence


Mental Health

Mental health includes our emotional, psychological, and social well-being. Our mental health affects how we think, feel, and act, furthermore, our mental health also helps determine how we handle stress, relate to others, and make choices. Mental health is vital at each phase of life, from childhood and adolescence through to adulthood. Over the progression of your life, if you experience mental health problems, your thinking, mood, and behaviour could be affected. Many factors contribute to mental health problems, including:

  • Biological factors, such as genes or brain chemistry
  • Life experiences, such as trauma or abuse
  • Family history of mental health problems

MIND

Our team provides information on a range of topics including: types of mental health problem, where to get help, medication and alternative treatments and advocacy. We will look for details of help and support in your own area.

SAMARITANS

We offer a safe place for you to talk any time you like, in your own way - about whatever’s getting to you. You don’t have to be suicidal Find out why our service works and what you can expect when contacting us. If you have any concerns about our service before you try it, hear from others about how we've helped them. Please don’t suffer alone.


Modern Slavery and Human Trafficking

In every country around the world, people are abused against their will, controlled by threats, debt, and violence. This is modern slavery. Slavery is illegal everywhere, but it continues to flourish due to the reason that so many of us:

  • Refuse to think about it
  • Do not know how to change it
  • Have a lack of knowledge and understanding about it

Human trafficking involves recruitment, harbouring or transporting people into a position of exploitation through methods such as violence, deception or coercion and subsequently leads to the majority of Trafficked people forced to work against their will. Individuals/groups are trafficked for many different types of exploitation such as but not limited to, forced prostitution, forced labour, forced criminality, domestic servitude, forced marriage, and forced organ removal.

THE SALVATION ARMY

Modern slavery is a serious crime. It encompasses slavery, servitude, and forced or compulsory labour and human trafficking. Modern slavery victims can often face more than one type of abuse and slavery, for example if they are sold to another trafficker and then forced into another form of exploitation. A confidential Helpline is available 24 hours a day, seven days a week.


Self-Harm

Self-harm is when an individual hurts themselves as a way of coping with very challenging emotions, painful memories or overwhelming situations and experiences. People generally described self-harm as a way to:

  • expression without use of words
  • turn invisible thoughts or feelings into something visible
  • turn emotional pain into physical pain
  • decrease overwhelming emotional feelings or thoughts
  • have a sense of control
  • escape disturbing memories
  • have something in life that they can rely on
  • punishment for your feelings and experiences
  • stop feeling numb, disconnected or dissociated
  • create a reason to physically care for themselves
  • express suicidal feelings and thoughts without taking their own life

SELF INJURY SUPPORT

Self injury Support is a national organisation that supports girls and women affected by self-injury or self-harm.

CHILDLINE

Sometimes people self-harm because they feel alone, angry or not good enough. Self-harm can be really personal and complicated, so it’s okay if you don’t know the reasons behind self-harm. We are here to help.


Substance Abuse

Substance abuse refers to the harmful or hazardous use of psychoactive substances, including alcohol and illicit drugs. Substance Abuse can lead to, drug (recreational/prescription) and or alcohol dependence which is a chronic disease characterised by drug/alcohol seeking and use that is habitual, or challenging to control, even with the knowledge of possible harmful consequences. The initial decision to consume drugs/alcohol is voluntary for the majority of people, however repeated abuse of drug/alcohol can lead to brain alterations that challenge an addicted person’s self-control and impede their ability to resist intense urges to take drugs.

FRANK

Frank is a comprehensive and well-respected drug advice and information resource for people of all ages.

ADDICTION

Addaction support adults, children, young adults and older people to make positive behavioral changes. Whether that's with alcohol, drugs, or mental health and wellbeing, we’re here to help people improve their lives. Offers a directory to local services.


Teenage Pregnancy

Discovering you are pregnant when you are a teenager can be very frightening, particularly if the pregnancy was not planned. If you decide to continue with the pregnancy, there are a wide range of services to support you during pregnancy and after you've had your baby. Your midwife or health visitor can give you details of local services. You may not be sure if you want to go ahead with your pregnancy. You need accurate information so you can talk through your options and think carefully before you make any decisions. If you're not sure what to do, you can discuss it with a healthcare professional. Whatever your age, you can ask for advice confidentially. In addition to the above, it is commonplace for there to be many questions and concerns that you may have and there is support in relation to all of them. Some of the most frequent concerns are;

  • Who offers support for pregnant teenagers
  • Can I carry on with my education/job whilst pregnant
  • What do I do about childcare
  • What should I do next

THE NHS