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Level 3 NVQ Diploma in Pharmacy Service Skills

As increasing demands are made upon the whole pharmacy team there is a need for senior pharmacy support staff. Pharmacists need to be able to delegate to colleagues they know have the knowledge, skills and professionalism to cope with the responsibilities they are given. This course will develop the role of the pharmacy technician so that they can deal with routine queries and enable the technician to be involved in professional discussions with the pharmacist regarding more complex issues.

Course Details
Online Course Cost
£770 (Exc VAT)
Paper Course Cost
£930 (Exc VAT)
Course Category
Study Time
12 Months
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Entry Criteria

You will have completed a course which provided you with the underpinning knowledge for this course i.e. the Level 3 Technical Certificate or BTEC in Pharmaceutical Science. We cannot accept applications from self-funded learners; the employer is required to support and fund this programme.

Course Overview

Learners must be working in a dispensary for a minimum of 14 hours per week for the two year duration of the course. The learner should be someone showing a keen interest in professional development and a willingness to accept responsibility for a more senior role. The qualified pharmacy technician will be able to dispense medicines and pharmaceutical products, reflect on and develop their practice, undertake an in-process accuracy check and give pharmaceutical information and advice. They will be able to assist with validation of prescriptions and the counselling of patients.

How is the Course Delivered?

This course requires learners to generate a portfolio of their competency using our electronic portfolio system. The assignments require written accounts of work based activities to be witnessed by a workplace pharmacist or pharmacy technician. Learners must complete all 14 units in Group A (Mandatory Units) plus 3 units from Group B (Optional Units).

Expert Witness

Access to an Expert Witness is required in order for a learner to undertake the course. Their role is to observe the learner in the workplace undertaking tasks required to demonstrate competency against various Learning Outcomes and Assessment Criteria within the Pharmacy Services Skills Programmes.

They are not responsible for assessing evidence against the Learning Outcomes and Assessment Criteria. The evidence of competency provided by the Expert Witness observations is holistically assessed by the learner's allocated Assessor at Buttercups Training.

Who can be an Expert Witness?

This is detailed in the Assessment Strategy as follows:

  • Registered Pharmacist, or;
  • Practising Pharmacy Technician registered with the GPhC:
    • Must be occupationally competent in areas that they are observing
    • Must be able to demonstrate CPD
    • Must be inducted by Centre/Training Provider - this will involve accessing reference materials via a dedicated website, and then taking a short on-line test
Course Content