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Level 3 NVQ Diploma in Pharmacy Service Skills (No Pharmacist)

You will be in an ideal place to promote concordance and adherence, assist in the advice given to patients (particularly in the management of chronic conditions) and reduce waste. Knowledge gained of drugs, actions and side effects will enable you to make more effective contributions to DRUM.

Course Details
Online Course Cost
£787.50 (Exc VAT)
Paper Course Cost
£945 (Exc VAT)
Course Category
12 Months

Entry Criteria

You will have completed a course which provided you with the underpinning knowledge for this course i.e. the Level 3 Technical Certificate or BTEC in Pharmaceutical Science. We cannot accept applications from self-funded learners; the employer is required to support and fund this programme.

Learners must be working in a dispensary for the two year duration of the course. The learner should be someone showing a keen interest in professional development and a willingness to accept responsibility for a more senior role. Once qualified they will be able to dispense medicines and pharmaceutical products, reflect on and develop their practice, undertake an in-process accuracy check and give pharmaceutical information and advice. They will be able to assist with validation of prescriptions and the counselling of patients.

This course requires learners to generate a portfolio of their competency using our electronic portfolio system. The assignments require written accounts of work based activities to be witnessed by a workplace pharmacist or pharmacy technician. If none is available provision will be made by Buttercups. For more information on the responsibilities of the Expert Witness, please see our website.

Learners must complete all 14 units in Group A (Mandatory Units) plus 3 units from Group B (Optional Units).

Expert Witness

Access to an Expert Witness is required in order for a learner to undertake the course. Their role is to observe the learner in the workplace undertaking tasks required to demonstrate competency against various Learning Outcomes and Assessment Criteria within the Pharmacy Services Skills Programmes

They are not responsible for assessing evidence against the Learning Outcomes and Assessment Criteria. The evidence of competency provided by the Expert Witness observations is holistically assessed by the learner's allocated Assessor at Buttercups Training.

Who can be an Expert Witness?

This is detailed in the Assessment Strategy as follows:

  • Registered Pharmacist, or;
  • Practising Pharmacy Technician registered with the GPhC:
    • Must be occupationally competent in areas that they are observing
    • Must be able to demonstrate CPD
    • Must be inducted by Centre/Training Provider - this will involve accessing reference materials via a dedicated website, and then taking a short on-line test


Please note that registration as a pharmacy technician with the GPhC is dependent upon the relevant two year work experience under the supervision of a pharmacist or pharmacy technician for a minimum of 14 hours per week. If this is not possible, then the learner must not be known as a pharmacy technician on completion, but rather a senior dispenser or similar title.

Course Content