We are aware that users are experiencing issues accessing their course materials on the b-Hive, and our Digital and Technology Services Department is working on resolving this as soon as possible.

Please accept our sincere apologies for any inconvenience this may be causing you.

If you are unable to access your course materials, in the first instance, please try deleting your browser cookie history:

• Click here for Microsoft Edge guidance
• Click here for Google Chrome guidance
• Click here for Mozilla Firefox guidance
• Click here for Safari on Mac guidance / click here for Safari on iPhone, iPad or iPod touch guidance
• Click here for Opera guidance

Once this is complete, upon logging back in, you should regain full functionality.

On rare occasions, deleting your browser cookies once may not be sufficient to resolve the issue. If the problem persists, please click here to submit a ticket for additional support.

Should you encounter any further issues or wish to contact us, our customer service team is available to assist. You can reach us via call on 0115 937 4936 or email at PST@buttercups.co.uk