To be a successful online learner, you will need access to a computer or laptop with the following:

• A processor of 2.4GHz or faster
• 4 GB of RAM
• A high-speed Internet connection (1.5 Mbps upload and download required; 5 Mbps or better preferred)
• Monitor and video card with 1024 x 768 or greater resolution
• Keyboard and mouse (or equivalent i/o device)
• Speakers/Headphones and a Microphone
• Noise-canceling headphones typically preferred
• A web camera capable of video web conferencing for Virtual Classrooms

Operating System

• Microsoft Window 10 or newer
• Apple macOS 10.14 or newer

Web browser

We highly recommend that you access the online course via the latest Google Chrome or Microsoft Edge browsers. If this is not possible then any reasonably current browser including Firefox, Safari, or mobile browsers and operating systems such as Android and iOS phones and tablets should work.

Please note that Internet Explorer 11 is no longer supported

Software

• Microsoft Office or alternatives capable of opening office file formats (.docx, .pptx, .xlsx)
• Adobe Reader, the latest version, is recommended.
• Antivirus software, updated regularly, is strongly recommended.

Basic Computer Proficiency Requirements

At a minimum, learners should have basic computer literacy skills including:

• Using a keyboard and mouse
• Selecting, copying, pasting text
• Sending and receiving email
• Saving and retrieving files in different formats (.docx, .pdf, .pptx., etc.)
• Using a text editor (changing fonts, inserting links, using spell check, etc.)
• Browsing for files to attach and upload
• Accessing the Internet using a web browser and resetting basic web browser settings (clearing cache/history, cookies, etc.)