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If you are not working in a pharmacy or unsure which course is right for you, then please view our careers advice page

Pharmacy Support Staff Courses

Pharmacy Services Assistant Apprenticeship

Provides learners with skills and knowledge regarding a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams.

Level 2 NVQ Certificate in Pharmacy Service Skills

The Level 2 NVQ Certificate in Pharmacy Service Skills Course provides Dispensing Assistants with skills and knowledge regarding legal aspects and procedures within a dispensary.

Dispensing Assistant Course

The Dispensing Assistant Course (Level 2 Equivalent) is intended for staff working either part or full time in a dispensary requiring training in basic procedures and legal issues.

Medicines Counter Assistant Course

The Medicines Counter Assistant (MCA) Course covers retail skills, the classification of medicines, the use of 2WHAM questions, handling prescriptions, abuse and misuse of medicines, referral to the pharmacist and product knowledge.

Assembly Hub Course

The Assembly Hub Course covers the practical and legal aspects of working in an assembly hub, for those involved in the assembly and supply of medicines and management of stock.

Accuracy Checking for Dispensing Assistants

Allows an appropriate skill-mix that will enhance the pharmaceutical care of the patient and utilise the knowledge and skills of the dispensing assistants more effectively.

Dispensary Stock Management Course

The Dispensary Stock Management Course covers customer service, teamwork, health & safety and management of pharmaceutical stock.

Healthcare Assistant Course

The Healthcare Assistant Course has been designed for colleagues whose role requires them to undertake a number of activities within the pharmacy.

Pharmacy Manufacturing Course

The Manufacturing Course covers the practical and legal aspects of working in pharmacy manufacturing.