Provides learners with skills and knowledge regarding a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams.

The Dispensing Assistant Course (Level 2 Equivalent) is intended for staff working either part or full time in a dispensary requiring training in basic procedures and legal issues.

The Medicines Counter Assistant (MCA) Course covers retail skills, the classification of medicines, the use of 2WHAM questions, handling prescriptions, abuse and misuse of medicines, referral to the pharmacist and product knowledge.

The Assembly Hub Course covers the practical and legal aspects of working in an assembly hub, for those involved in the assembly and supply of medicines and management of stock.

Allows an appropriate skill-mix that will enhance the pharmaceutical care of the patient and utilise the knowledge and skills of the dispensing assistants more effectively.

The Dispensary Stock Management Course covers customer service, teamwork, health & safety and management of pharmaceutical stock.

The Healthcare Assistant Course has been designed for colleagues whose role requires them to undertake a number of activities within the pharmacy.

The Manufacturing Course covers the practical and legal aspects of working in pharmacy manufacturing.