Working in a Pharmacy Environment

This module provides an introduction to working in a pharmacy environment. It covers the key responsibilities regarding health and safety, standard operating procedures (SOPs), laws and regulations, including information governance and safeguarding the public, including whistleblowing. You will be introduced to the requirements of learning and development, and its importance in delivering high-quality care to patients.

Teamwork and Person-Centred Care

You will understand the roles of the pharmacy team, including the wider multidisciplinary team, and the importance of teamwork, and be introduced to effective communication and customer service. You will be introduced to the concept of person-centred care and the communication skills required to deliver high-quality support to patients.

Knowledge for Assembling Prescriptions

This module introduces the dispensary equipment, resources, calculations and abbreviations which underpin the processes required to dispense or label prescription items.

Skills for Assembling Prescriptions

This module covers the practical processes and skills required to safely and hygienically dispense a prescription, including the checks each prescription will undergo.

Stock

You will understand how to order, receive, maintain and supply pharmaceutical stock, along with any administrative tasks associated with these processes.

Controlled Drugs

This module focuses on the additional legislation and procedures required for handling and dispensing controlled drugs safely.

Clinical Governance

This module introduces the concept of clinical governance within dispensaries, including error monitoring, error reduction, audits, information governance and quality payments.

Aseptic Manufacturing: Legislation and Procedures

This module provides awareness of the legislation and guidance in relation to aseptic manufacture, including cGMP (current good manufacturing practice), audits, inspections and documentation required to provide quality assurance.

The Aseptic Manufacturing Process

This module covers the key processes for labelling, preparing, dispensing and packaging aseptic products in both licensed and unlicensed units.

Manufacturing Medicinal Products

This module covers the processes that are used in the preparation and manufacture of medicinal products, alongside the requirements for packaging, documentation and storage.