Support Staff Course for Pharmacy Stock Management
Develop the knowledge and skills to work safely and effectively managing pharmaceutical stock in your workplace.
Please note: We cannot accept applications from self-funded learners. The programme must be supported by an employer.
Course overview
Previously known as the MCA+ Course, the Support Staff Course for Pharmacy Stock Management is designed for pharmacy professionals who handle stock by ordering, receiving, storing and supplying it, but are not involved in the assembly of prescribed items.
Covering health and safety, laws and regulations, teamwork and person-centred support, the course will help you develop the the skills and understanding needed to work confidently in a pharmacy environment and deliver high-quality patient care.
Who is the course for?
This course is for those working in a dispensary in a stock management role who want to master the essential skills to thrive in their workplace. You'll require a pharmacist or pharmacy technician to act as your workplace training supervisor during the course.
How the course is delivered
All our courses are delivered by blended learning, via the b-Hive learning system. This course comprises three modules, end-of-module quizzes to assess knowledge, Virtual PharmacyTM scenarios to assess competence, activity books and witness testimonies to be signed off by the workplace training supervisor and Final Tests administered under exam conditions.
You will be supported throughout your course by a dedicated Buttercups tutor and your workplace training supervisor.
- Course information
Duration
3 monthsStudy modes
Blended learning, via the b-HiveCost
£70+VATAccreditation
Accredited by the General Pharmaceutical Council (GPhC)
Course structure
Working in a Pharmacy Environment
This module covers the key responsibilities regarding health and safety, standard operating procedures (SOPs) and safeguarding the public. You will understand the roles of the wider team and the importance of teamwork, and be introduced to effective communication and customer service.
Teamwork and Person-Centred Care
You will understand the roles of the pharmacy staff, including the wider multidisciplinary team, and the importance of teamwork, and be introduced to effective communication and customer service. You will be introduced to the concept of person-centred care and the communication skills required to deliver high-quality support to patients.
Handling Stock
This module introduces the laws and regulations related to medicines, including controlled drugs, which affect daily practice. You will learn how to order, receive, maintain and supply pharmaceutical stock, along with any administrative tasks associated with these processes.
Course features
How to apply
To apply for the programme, please complete the enrolment form.
You will need to be employed and supported by your employer to enrol on this programme. We cannot accept applications from self-funded learners.